Camilla Startev

Hello,

I’m Camilla,

UX/CX Researcher| 50+ Studies Across Healthcare, FinTech & Federal Platforms
‍I don't just conduct research—I drive product strategy and business outcomes through evidence-based insights that move the needle.
With 6+ years leading high-impact UX research initiatives for enterprise SaaS, healthcare, and federal systems, I specialize in turning ambiguous problems into actionable solutions that improve user experiences and operational efficiency at scale.

Industries I've Transformed:Healthcare Technology • Enterprise SaaS • Financial Services • Federal/Government Systems • E-commerce • DTC Platforms

Companies I partnered with:

Recent Work

Pioneering AI-Powered Research Operations

Making it easy to act on a climate change

Testimonials

“I had the pleasure of working with Camilla on a technology modernization project for the Administration for Children and Families (within the US Department of Health and Human Services). Camilla continually demonstrated an aptitude for navigating the complex problem space of the project; efficiently cultivating the understanding needed to advance research on the project and inform impactful design decisions.”

-Miles Reiter
Senior UX Designer and Researcher at Raft
"I had the privilege of having Camilla join my team as a contractor in Sr. UX Research role, and I cannot speak highly enough about her capabilities and impact. From the moment she joined, Camilla impressed me with her ability to quickly onboard onto a highly complex product, navigating both the intricacies of the domain and the team's dynamics with ease. Camilla consistently demonstrated a remarkable ability to not only learn new research methods but also execute them effectively in real-time. She excelled at collaborating with Product and Engineering teams, seamlessly embedding research findings and methods into overarching team goals. Her work also helped establish research as a key metric for evaluating and advancing those goals. What stood out even more was that she accomplished all of this independently."

- Erin Pundez
Director of UX Research at Thomson Reuters
"I am pleased to offer my highest recommendation for Camilla. She is thorough, insightful, and an absolute pleasure to work with. Camilla has a great eye for design and is very skilled in journey mapping and UX product planning. She is a great communicator, well-rounded, and a huge value-add to any product team!"

- Kelley J. Williams
Director at SoldierPoint Digital Health
"I had the great pleasure to work with Camilla on corporate tax software that is being used internationally and by large companies. As an experienced researcher, Camilla navigated the ambiguous realm calmly and gave the entire product and design team a single source of truth that they trusted. Camilla effectively triangulated the new research she conducted with data, marketing, and external insights. The audience of her research ranged from teams working on features to the VPs. I highly recommended Camilla for any research role that supports complex products."

- Yeti Li, Ph.D
Lead User Researcher at Thomson Reuters